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Receptionists are charged with a responsibility that may affect the success of an organization: making a good first impression. Receptionists answer telephones, route and screen calls, greet visitors, respond to inquiries from the public and provide information about the organization.
Some receptionists are responsible for the coordination of all mail into and out of the office. In addition, they contribute to the security of an organization by helping to monitor the access of visitors—a function that has become increasingly important.
Receptionists use multiline telephone systems, personal computers and fax machines. Despite the widespread use of voice mail, many receptionists still take messages and inform other employees of visitors’ arrivals or cancellation of an appointment. Other duties may include updating appointment calendars, preparing travel vouchers, and performing basic bookkeeping, word processing, and filing.
How long will it take?
Receptionists generally need a high school diploma or equivalent. But employers often look for applicants who already possess certain skills, such as computer and telephone experience, or some formal office training. At AC, you can get trained in less than a year!
How much can you earn?
In 2006, median earnings of receptionists were $11.00 an hour.
Where can you work?
Everywhere! Receptionists are hired in every industry and most companies. A third work in hospitals and doctors' offices.
AC can help you get there!
